TERMS OF SERVICE

OVERVIEW

These Terms of Service (“Terms”) govern your access to and use of the website, online store, and related services operated by Glyn & Co (“Glyn & Co”, “we”, “us”, “our”).

By visiting our website, placing an order, or using any of our services (collectively, the “Services”), you agree to be bound by these Terms and our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree to these Terms, you may not access or use the Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products.

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1. ACCESS AND ACCOUNT RESPONSIBILITIES

You must be the age of majority in your province or territory to use the Services. You agree to provide accurate, current, and complete information when creating an account or placing an order and to keep that information up to date.

You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted under your account is your responsibility.

We reserve the right to refuse service, suspend or terminate accounts, or cancel orders where necessary.

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2. PRODUCTS AND INFORMATION

We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate. However, colours and appearance may vary depending on your device or screen settings.

Products are described as accurately as possible, but we do not guarantee that items will meet individual preferences or expectations.

We reserve the right to modify, limit, or discontinue products at any time without notice.

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3. ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase. An order is accepted only once we issue an order confirmation.

We reserve the right to cancel or limit orders for any reason, including suspected fraud, inaccuracies, or inventory limitations. If payment has been processed for a cancelled order, a refund will be issued.

All returns, refunds, and exchanges are governed by our Refund Policy.

Products are sold for personal, non-commercial use only and may not be resold.

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4. PRICING AND BILLING

All prices are listed in Canadian dollars (CAD) unless otherwise stated and exclude applicable taxes, duties, shipping fees, or customs charges.

Prices and promotions are subject to change without notice. Promotional offers may be subject to additional terms.

You agree to provide valid payment and billing information and authorize us to charge the payment method provided at checkout.

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5. SHIPPING AND DELIVERY

Shipping timelines are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.

Risk of loss transfers to you once the package is handed over to the shipping carrier. This does not affect your rights where a shipment is confirmed lost or damaged by the carrier.

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6. INTELLECTUAL PROPERTY

All content available through the Services—including our brand name, logo, product images, text, graphics, and design—is the property of Glyn & Co or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any reproduction, distribution, or unauthorized use of our content is prohibited.

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7. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or integrations. These tools are provided “as is” and “as available,” without warranties of any kind. Use of such tools is at your own risk.

Future features or services introduced through the website will also be subject to these Terms.

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8. THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites.

Any transactions or interactions with third parties are solely between you and the third party.

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9. RELATIONSHIP WITH SHOPIFY

Glyn & Co is powered by Shopify Inc. Shopify is not responsible for sales made through our store and shall not be liable for any damages arising from transactions between you and Glyn & Co.

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10. PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy and may also be processed by Shopify under its privacy practices.

By using the Services, you consent to the collection, use, and transfer of personal information as required to provide the Services, including transfers to other jurisdictions.

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11. FEEDBACK AND REVIEWS

By submitting reviews, comments, suggestions, or other feedback (“Feedback”), you grant Glyn & Co a perpetual, worldwide, royalty-free license to use, reproduce, publish, and modify such Feedback.

You represent that you own or control all rights to the Feedback and that it does not violate any third-party rights. We reserve the right to remove Feedback at our discretion.

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12. ERRORS AND INACCURACIES

Occasionally, information on the Services may contain errors or omissions related to pricing, descriptions, or availability. We reserve the right to correct such errors and to cancel orders affected by them.

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13. PROHIBITED USES

You may not use the Services for unlawful purposes or in any manner that could damage, disable, or interfere with the operation of the website or the rights of others.

Prohibited activities include, but are not limited to:

• Fraud or misrepresentation

• Harassment or abuse

• Uploading malicious code or malware

• Data scraping or unauthorized data collection

• Impersonation

• Violations of intellectual property rights

Violations may result in termination of access without notice.

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14. TERMINATION

We may suspend or terminate access to the Services at any time. Provisions that by their nature should survive termination—including intellectual property rights, disclaimers, and limitations of liability—will remain in effect.

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15. DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not guarantee uninterrupted or error-free operation. Some jurisdictions do not allow certain warranty exclusions, so these limitations apply only to the extent permitted by law.

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16. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Glyn & Co, its owners, employees, partners, suppliers, and Shopify shall not be liable for indirect, incidental, or consequential damages, including loss of profits, data, or use.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

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17. INDEMNIFICATION

You agree to indemnify and hold harmless Glyn & Co and Shopify from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

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18. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

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19. ENTIRE AGREEMENT & WAIVER

These Terms constitute the entire agreement between you and Glyn & Co. Failure to enforce any provision does not constitute a waiver of that provision.

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20. ASSIGNMENT

You may not assign your rights under these Terms without our prior consent. We may assign our rights at any time without notice.

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21. GOVERNING LAW

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts of Ontario.

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22. CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

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23. CONTACT INFORMATION

For questions about these Terms, please contact:

Glyn & Co
📧 contact@glynandco.com